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- Booking terms
All bookings are subject the these terms and conditions and by making a booking with us, you agree to be bound by these terms and conditions.
All rooms are subject to availability.
- Confirmation of Booking
Bookings can only be confirmed subject successful receipt of a deposit. The acceptable minimum deposit is equal to at least the cost of the first night of the booking where the booking is for one bedroom.
Where a booking comprises more than one bedroom, the minimum deposit is that of the first nights stay in each bedroom.
- Room Charges
Room charges are for the use of the bedroom and the amenities contained therein for the duration of your booking. It also includes breakfast unless your booking specifically excludes breakfast.
Room charges do not include the purchase of furnishings or fabrics, bathrobes or any other items and so they must not be removed from the house.
If a guest wishes separately, to purchase items such as toiletries, bath robes or bedding they may do so and we can obtain new, packaged items for this purpose.
Our beds are renowned for their comfort and, in response to requests from previous guests, guests may try the bed before they buy a new one from us.
Where a bed is purchased by a guest, we shall deduct an amount from the cost of that bed equal to one night's accommodation for that guest.
We can deliver to your home too, subject to extra charge.
- Check-in time
Bookings are accepted on the basis that guests may check-in anytime between 3pm and 9pm UK local time (GMT/BST as appropriate), on check-in day.
If guests need to arrive earlier for example, to drop off luggage, they may do so by prior arrangement with the business. However, there is no guarantee that the guest's bedroom will have been prepared for them prior to check-in time.
Guests who wish to arrive later than 9pm, may do so by prior arrangement up until such time as when arrival may disturb other guests.
Please let us know if you will be later than your planned arrival time.
- Room Occupancy
This accommodation is subject to a limit on the maximum number of guests staying at any one time.
The permitted number of guests is the number for which the booking was made.
In the event that the permitted number is exceeded, the management may cancel the booking with immediate effect and in such circumstances, the guest who made the booking shall be liable for the full charges for that booking.
- Cancellation Policy
Where notice of cancellation is given more than 7 days before Check-in time, the business shall refund the person who made the booking with the full amount of the booking less 10GBP (admin costs).
Where notice of cancellation is given 7 days or less before Check-in time but more than 3 days in advance, the business shall refund 50% of the cost of the booking.
Where notice of cancellation is given 3 days or fewer before Check-in, the business shall retain all of the costs for those nights.
If a planned visit straddles several of these time points, the refund shall be calculated on a nightly basis.
For the purpose of calculating the amount of a refund, the time point will be that explained in "Cancellation Time".
- Cancellation Time
For the purpose of calculating refunds; the relevant time point is 12pm midday on check-in day.
We are sympathetic to those who have to cancel due to unforseen or unfortunate circumstances. However, we are not liable for any costs incurred as a consequence of such cancellations.
Please make sure you have obtained adequate travel insurance so that such situations are well covered.
We reserve the right to volunteer refunds as we deem suitable and, in such instances, this will be done in accordance with these terms and conditions yet at the sole discretion of the business owner.
A no-show means a booking was made but the guests neither arrived nor cancelled the booking in advance.
The person making the booking will be charged in accordance with these terms.
- Refunds policy
Where the amount for a booking is greater than the deposit paid, and the cancellation terms require further payment, the person who made the booking hereby agrees to pay those costs.
The guest permits the business to process the guest's credit card for this purpose or if that facility is not available, the guest will pay all monies due directly to the business without delay and in any event, before the Check-out date.
The maximum refund payable to the person making the booking is limited by and shall be no more than, the amount of any deposit paid by them.
- Payment Guarantee.
A payment by Credit or Debit card is the preferred method for confirming a booking.
If that facility is not available, the guest may make payment by electronic bank transfer. Please contact the business owner to arrange this.
Where a person makes a booking online using our own website or any other website that runs the IT4Tourism bookings management system and we have not enabled the feature for paying by credit card, the booking will still be guaranteed.
The business shall be in contact with the person making the booking to arrange an electronic bank transfer as the alternative form of payment.
If that alternative form of payment is not forthcoming within 24 hours from when the arrangement is made, the booking will shall be cancelled and the person making the booking shall become liable for half the cost of the booking.
The guest agrees to pay this within 7 days of when they made the booking.
All rates are inclusive of breakfast and taxes unless otherwise stated
- Childrens Policy
Children using a babies cot may stay free of charge. Children of all ages, who use a normal bed, will be charged the full rate.
- Damage to property
In the event that damage is accidentally caused to property either owned by the proprietor or by a guest, the person damaging it agrees to pay replacement costs to the other person.
- No-Smoking Policy
This booking condition simply means please do not smoke in our house.
Smoking is not permitted if any part of the person is within the house. A fine imposed on the proprietor will be passed onto the individual(s) who break this rule.
A guest found to have been smoking within the premises will be liable to a charge in addition to their booking costs, for complete professional cleaning of the room(s) they smoked in.
These costs may include but not be limited to removal, cleaning and replacement of curtains, washing down/re-painting of walls and professional cleaning of carpets, as well as the nightly cost of the room whilst it is out of commission due to this remedial work.
The room will be deemed to be out of commission until such cleaning can be completed and this shall include time necessary for drying carpets and any other reparations as we deem to be necessary in order to return the room to a condition at least equal to when the guest arrived.
WiFi connectivity is provided throughout the house including within each bedroom. However, the Wi-fi service is provided in part by a third party and so we have to clarify that, as with all things electronic, this service is subject to availability.