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We are sympathetic to those who have to cancel due to unforseen or unfortunate circumstances, however, we are not automatically to be liable or to be held accountable.
Please make sure you have adequate travel insurance so that such situations are well covered.
We reserve the right to volunteer refunds as we deem suitable and in such instances, this will be done as set out in these terms.
- Check-in time
Bookings are to be made on the basis that Check-in time is 3pm - 9pm UK local time (GMT/BST as appropriate), on check-in day.
If you need to arrive earlier, you may do so by prior arrangement - to drop off luggage and to check in but we can make no guarantee that your room will have been cleaned and prepared for you prior to 3pm.
Guests who wish to arrive later than 9pm, may be permitted to do so up until such time as when arrival may disturb other guests.
Please let us know if you will be later than your planned arrival time.
- Guarantee Policy
Credit or Debit card guarantee required for all bookings.
- No-Smoking Policy
This booking condition simply means ~ please do not smoke in Hargreaves House.
Smoking is not permitted if any part of you is within Hargreaves House. Any fine imposed on the proprietor will be passed onto the individual(s) who breach this rule.
Any guest(s) found to have been smoking will be liable to a charge in addition to their booking costs, for complete professional cleaning of the room(s) they smoked in.
These costs will include but not be limited to; removal, cleaning and replacement of curtains, washing down/re-painting of walls and professional cleaning of carpets, as well as the nightly cost of the room whilst it is out of commission due to this remedial work.
The room will be deemed to be out of commission until such cleaning can be completed and this shall include time necessary for drying carpets and any other reparations as we deem to be necessary in order to return the room to a condition equal to when the guest arrived.
- Cancellation Time
For the purpose of calculating refunds; the relevant time point is 12pm midday on check-in day.
All rates are inclusive of breakfast and taxes unless otherwise stated
All rooms are subject to availability.
- Childrens Policy
Children using a babies cot may stay free of charge. Children of all ages, who use a normal bed, will be charged the full rate.
- Room Charges
Guests agree that payment made for the accommodation at Hargreaves House does not include the purchase of any items in their bedroom or elsewhere with the exceptions of:- Tea, Coffee, biscuits and chocolates and, of course, breakfast.
If a guest wishes separately, to purchase items such as toiletries, bath robes or bedding they may do so, and we stock new, packaged items for this purpose.
Our beds are renowned for their comfort and, in response to requests, guests may try the bed before they buy a new bed.
Where a bed is purchased by a guest, we shall deduct an amount from its cost equal to one night stay in that room.
We can deliver to your home too, subject to extra charge.
- Damage to property
In the event that damage is accidentally caused to property either owned by the proprietor or by a guest, the person damaging it agrees to pay replacement costs to the other person.